September 4, 2026

Company

So much for the idea that values don’t scale

In the 1970s, I helped start a natural foods café, a whole-grain bakery, a conference series on Right Livelihood and Business, an appropriate technology network and magazine, and a tofu factory. We believed businesses could reflect our values rather than compromise them. The obvious criticism was that this was fine for small, idealistic enterprises. Try doing it with factories, thousands of employees, global supply chains, and serious money at stake.

Ray Anderson did. Anderson was hardly a counterculture entrepreneur. He was an industrial engineer and the founder of Interface, a highly successful manufacturer of commercial carpet tiles. By the early 1990s, the company had grown into a global business heavily dependent on petroleum, energy, and the conventional industrial model of taking raw materials, making products, and eventually throwing them away.

Then, in 1994, a customer asked what Interface was doing for the environment. Anderson didn’t have a very good answer.

Preparing to speak to his employees about the question, he read Paul Hawken’s The Ecology of Commerce. Anderson later described the experience as a “spear in the chest.” He suddenly saw the company he had spent decades building differently. By the standards of business, Interface was a success. By another accounting, it was consuming finite resources and producing pollution and waste on an enormous scale.

He decided to see whether that could change. Interface began redesigning the company around an audacious goal: eliminate its negative environmental impact. That meant rethinking energy, materials, manufacturing, transportation, waste, product design, and eventually the basic assumption that selling more carpet required extracting more resources.

What followed is what makes Anderson’s story so important. Environmental responsibility didn’t have to remain a worthy aspiration around the edges of the business. It became a design constraint, and that constraint forced the company to become more inventive. Waste became something to engineer out. Used carpet became raw material. Energy use could be reduced. Products could be redesigned around circular flows rather than extraction and disposal.

Interface didn’t become environmentally perfect, and Anderson never claimed that it had. The point was the direction of travel. A large industrial company could begin changing the systems at the heart of its business while continuing to compete, grow, and make money.

Anderson tells that story in Confessions of a Radical Industrialist. What makes the book compelling isn’t simply that a businessman became an environmentalist. It’s that an industrialist began asking a different question about the purpose of industry itself.

Anderson died in 2011, which makes what happened next almost as important as what happened while he was alive. Interface didn't abandon his environmental ambitions when its charismatic founder was gone. It kept going. By 2025, the company had reduced the carbon footprint of its carpet products 40 percent from 2019 levels and was using recycled, bio-based, and even captured carbon as raw materials. It has now set itself a harder goal: become carbon negative across the entire company by 2040, without relying on offsets. Ray Anderson's experiment has outlived Ray Anderson.

For years, people told those of us building little alternative businesses that our values were possible only because we were small. Ray Anderson helped demonstrate something much more interesting: perhaps the question isn’t whether our values can survive scale. Perhaps scale is what gives them the power to matter.

BOOK: Confessions of a Radical Industrialist

INTERVIEW: Ray Anderson on Climbing the Mountain of Corporate Sustainability

Company

So much for the idea that values don’t scale

BOOK: Confessions of a Radical Industrialist

Company

Work is not the price you pay for having a life.

BOOK: Good Work

Company

You can’t take the company with you.

BOOK: From Founder to Future

Company

Bosses are not a law of nature.

BOOK: Reinventing Organizations