“Every organization has an emotional culture, even if it’s one of suppression.” — Sigal Barsade, late professor of management at Wharton. Photograph by Colin Lenton

"Numerous studies show that emotions shape intent and behavior in conjunction with cognition. Humans make simultaneous cognitive and emotional appraisals of a situation;  they are not handled separately by the brain. Feelings and emotions lubricate, rather than impair, rationality according to neuroscientist Antonio Damasio. They help us prioritize, ease dilemmas, and make choices. 

"Chicken or pasta? Studies have shown that people with damage in the part of the brain where emotions are generated couldn’t make that simple decision. As Stephen Fineman wrote, 'Rationality is no longer the master process; nor is emotion. They both interpenetrate; they flow together in the same mold.' 

"Unfortunately, many executives still see soft and hard skills as antagonistic — we must integrate both rationality and emotion rather than idealizing one over the other. The emotional culture is a vital element in workplace culture design." - Gustavo Razzetti

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